Terms of Service

These terms govern use of GymNerve by any gym, studio, or individual ("you") that creates an account or uses the service. By creating an account, you agree to these terms and to our Privacy Policy.

GymNerve is a subscription software service for gyms and fitness studios in India. It provides member records, membership plans, attendance tracking, payment collection and recording, receipts, and reminders.

You must be at least 18 years old and able to enter a binding contract to create a GymNerve account. If you create an account on behalf of a gym or business, you're confirming you're authorized to act for it.

You are responsible for the accuracy of the member data you enter or import, and for keeping your staff logins secure. Each gym operates its own isolated account; sharing one account across unrelated gyms, or reselling access to it, is not permitted.

New accounts start on a free trial with full access to the core product within the trial plan's limits. Paid plans (Starter, Growth, and Pro) are billed in Indian Rupees, either monthly or annually at a discount, plus applicable taxes. Subscribing to a paid plan authorizes us, through Razorpay, to charge your chosen payment method each billing period until you cancel.

You can cancel a paid plan at any time from your account. Cancellation stops future billing; it doesn't retroactively refund the current period except as described in our Refund Policy, which is part of these terms.

You agree not to:

• misuse the service or attempt to access another gym's account or data;
• reverse-engineer, scrape, or resell the product without our written permission;
• upload data you don't have the right to store (e.g. someone else's member records without consent); or
• use GymNerve for anything unlawful under Indian law.

You own the member, attendance, and payment data you enter into GymNerve. We process it on your behalf to provide the service, as described in our Privacy Policy. You can export your data at any time and request its deletion after cancellation, subject to the retention periods described there (e.g. financial records we're legally required to keep).

We work to keep GymNerve available and responsive, and we'll try to give notice before planned maintenance that could cause downtime. Like any hosted software, the service can occasionally be unavailable due to maintenance or issues outside our control; we don't guarantee uninterrupted access.

GymNerve, its software, and its branding belong to us. Using the service gives you a limited, non-transferable right to use it for your own gym's operations — it doesn't transfer any ownership of the underlying software to you.

You can stop using GymNerve and cancel your account at any time. We may suspend or terminate an account that violates these terms — including for non-payment — and will make reasonable efforts to notify you first, except where immediate action is needed to protect the service or other gyms on it.

GymNerve is provided "as is." To the extent permitted by law, we're not liable for indirect, incidental, or consequential damages arising from your use of the service, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose.

These terms are governed by the laws of India, and any dispute arising from them will be subject to the jurisdiction of the Indian courts.

If these terms change materially, we will notify account owners by email before the change takes effect. Continuing to use GymNerve after that point means you accept the updated terms.

Write to us through the Contact page.